At Completely Care we are fully committed to providing our clients and workers with a ‘genuine’ high quality service based on a straight forward honest and consultative approach. Every one of our clients can expect our fullest attention at all times, 24 hours a day, 7 days a week.

Our recruitment and selection process has been designed to comply with current ‘Skills for Care’ and C.S.C.I. recommendations. It also complies with existing equal opportunities legislation and supports the provision of diversity in the work place. The procedures have also been audited and approved by a representative of Oxfordshire County Council Social Services; we are listed as an approved supplier.

The recruitment process is undertaken and completed in full by every worker provided by Completely Care, without exception. At Completely Care we provide complete confidence to our clients and the best support and protection to the service user.

In summary, the recruitment process includes the following:

• Fully completed application form including: personal details, full employment history, education, qualifications and training, personal health questionnaire, a health and safety declaration and criminal record declaration in accordance with the home office circular. Candidates are also able to sign a 48 hour
  limitation waiver with regard to current working time regulation
  
• Verification of identity and eligibility to work in the UK
  
• In depth, face to face, competency based interview
  
• Enhanced CRB check including POVA/POCA check where applicable
  
• Certificates of training and qualifications (verification gained where required)
  
• A minimum of two written references (one from most recent employer)
  
• Basic induction training, issue of staff handbook and G.S.C.C. Codes of Practice

If we would not be comfortable with a prospective candidate providing care to one of our own family members – we will not provide them to you.

In order to increase and retain our available pool of quality and reliable staff, Completely Care provide:

• Excellent pay rates
  
• Genuine holiday pay
  
• Training and skills development
  
• Continuity and regularity of work
  
• Contact 24 hours per day, 7 days per week
  
• Additional financial incentives including ‘continuity bonus’ and ‘introduce a friend’
  
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